Return & Refund Policy

Our return policy is designed to ensure your satisfaction with your purchase. Here are the key details of our return policy:

• Return Window: You can return your item within 7 days of receiving your order. Please check your invoice or contact our customer service for the specific return window.

• Condition: To be eligible for a return, the item must be in its original, unused condition. It should be clean, free of stains, odors, or damage. Please keep the original packaging, tags, and labels intact.

• Return Process: If you wish to return your item, please contact our customer service to initiate the return process. They will provide you with a return authorization and instructions on how to proceed.

• Return Shipping: You will be responsible for the cost of return shipping unless the return is due to a manufacturing defect or an error on our part.

• Refund or Exchange: You may choose to exchange your item for another product from our collection. Any price difference will be adjusted accordingly. Refunds are applicable only in cases of manufacturing defects and will be processed within 2 days after we receive and inspect the returned item, provided it meets our refund criteria and is approved.

• Exchange Timeline: Once we receive and inspect the returned item, we will process your Exchange within 7 business days. The time it takes for the exchange to appear in your account may vary depending on your payment method and financial institution.

• Exceptions: Custom-made or personalized items may not be eligible for returns or exchange unless there is a manufacturing defect.