Shipping and Delivery Policy

What are the shipping charges?

Shipping charges will vary as per location and is calculated during checkout.

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When will my order arrive?

We aim to dispatch all orders within 48 business hours. The estimated delivery time may vary product to product and can be delivered the next day or maximum in 14 (Domestic and International) business days from the time of placing the order. The estimated delivery can be checked on the product detail page.

 

How do I check the estimated delivery date for any product?

Enter your delivery pin code on the product detail page to know the estimated delivery days for it.

 

How will I know whether my order is confirmed?

Once the order is successfully placed, you will receive the following notifications via email:-

1. Email order confirmation

2. Text message order confirmation.

3. Email with tracking details and Invoice once the product is shipped

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How can I cancel my order?

You can cancel your order by calling us on +91-6280618420 or email us at - themalhotrastore@gmail.com. Order cancellation will only be accepted before the shipment has been dispatched.

 

Once the order is cancelled, the refund shall be initiated within 12 hours of cancellation and it should reflect in your account within 48 business hours through the original mode of payment.

 

Is there any hidden cost?

India : Listed prices are exclusive of GST .

International : There are extra duties and local taxes applicable, depending on the custom laws of respective countries. You have to pay it to our shipping partner at the time of delivery. For more information, kindly get in touch with us at themalhotrastore@gmail.com.